Contact Us
How to Reach Us
Whether you have a question about one of the platforms we've reviewed, want to flag an inaccuracy, or simply want to understand more about how sweepstakes casinos work, the team at Sweepstakes Casino is happy to help. The best way to get in touch is by emailing us directly at [email protected]. We aim to respond to all enquiries within two business days.
Before reaching out, it's worth checking the sections below — many common questions about our editorial approach, the sweepstakes model, and the platforms we cover are answered there or on our other pages.
What We Can Help With
We receive a wide range of messages. Here is a guide to what the team can and cannot assist with:
- Editorial queries — if you believe information in one of our reviews is outdated or inaccurate, please let us know and include the page URL and the specific detail in question. We fact-check regularly, but offer terms and platform availability can change quickly.
- Questions about how sweepstakes casinos work — if something about the dual-currency model, prize redemption, or the "no purchase necessary" rule is unclear, we're glad to explain.
- Site feedback — suggestions about content gaps, usability, or topics you'd like us to cover are always welcome.
- Business and partnership enquiries — if you represent a sweepstakes or social casino platform and would like to discuss how we work, please use the same email address.
We are an independent comparison and information site. We do not operate any gaming platform ourselves, and we cannot resolve account issues, process redemptions, or assist with disputes on behalf of any third-party operator. For those matters, you will need to contact the platform directly through its own support channels.
About This Site and How It Works
Sweepstakes Casino (brainattackcoalition.org) is an independent comparison site covering sweepstakes casinos and social casino platforms available to adults in the United States. Our reviews are based on desk research and publicly available information — we assess game libraries, welcome offers, coin structures, redemption conditions, and state availability without making any purchase or deposit on any platform.
We publish information about platforms including Spinblitz, MegaBonanza, Lone Star, Free Spins, SplashCoins, PlayFame, Card Crush, Crown Coins, Spree, and Blitzmania, among others. Our editorial ratings reflect our independent assessment of each platform against criteria relevant to US players looking for live dealer and other casino-style games under the sweepstakes model.
Our commercial relationship with listed platforms
Sweepstakes Casino may earn a commission if a reader clicks through to a platform and creates an account or makes a purchase. This does not determine which platforms we cover or how we rank them. Commission does not buy a higher editorial rating or a more favourable write-up. We note this here because transparency about how comparison sites are funded matters, and readers deserve to know.
For a full explanation of our approach, visit our About Us page. Our Terms and Conditions set out the legal basis on which this site operates.
A Note on Sweepstakes Casino Legality and Responsible Play
We receive questions about whether sweepstakes casinos are legal in a given US state. The honest answer is that availability varies, and the legal position changes. Sweepstakes casinos operate under a promotional sweepstakes model rather than traditional real-money gambling regulation, which means they are governed differently from licensed online casinos. Many states permit them; others have restricted or prohibited them. Operators themselves may choose not to serve certain states based on their own legal assessment.
We cannot give legal advice, and we encourage readers to check the terms of any platform directly and to review applicable state laws if they are unsure. Information on individual platforms — including which states they serve — is covered in our reviews, but those details can change at short notice.
If you are concerned about the amount of time or money you are spending on any gaming platform, our Responsible Gambling page lists resources and support organisations that can help.
Frequently Asked Questions
How quickly will you respond to my message?
We aim to reply to all emails within two business days. During busy periods it may take a little longer, but we read every message we receive.
Can you help me redeem my Sweepstakes Coins on a specific platform?
No. We are an independent information site and have no access to any platform's systems. For redemption issues, minimum thresholds, identity verification requirements, or processing timelines, you will need to contact that platform's customer support team directly. Each operator handles redemptions under its own terms and conditions.
I found wrong information in one of your reviews — what should I do?
Please email us at [email protected] with the page in question and the detail you believe is incorrect. We verify our content regularly but welcome flags from readers — offer terms, excluded states, and redemption conditions are among the details that change most often.
Do you accept guest posts or sponsored content?
If you would like to discuss a content or commercial partnership, please use the email above and describe what you have in mind. We are selective about what we publish and maintain clear separation between editorial and commercial content.
Is the information on this site suitable for players outside the US?
Our reviews and eligibility information are written for adults in the United States. Some platforms we cover may also accept players from other countries, but we do not verify availability or legal status outside the US. Readers elsewhere should check directly with each operator and review the laws in their own jurisdiction.
Get in Touch
The simplest way to reach us is by email: [email protected]. Please include as much context as you can — which page or platform your query relates to, and what you are trying to find out. That helps us give you a more useful response.
We do not currently offer live chat or a phone line. Email remains the most reliable way to get a considered answer from the right person on the team.